Returns

FULL PRICED ITEMS:

As we understand you cannot try garments on before purchasing, we are happy to provide you with a refund or exchange should you post your garment/s back to us within 7 days of receiving.

Items over $150 that have not incurred a postage charge on initial purchase will have a  freight charge of $10 deducted from refund.

All garments should be returned new, unused and with all tags still attached. Returns that are damaged, soiled or altered may not be accepted and will be sent back to the customer. 

SALE ITEMS:

Please choose your sale items carefully.  ‘Sale’ or ‘discounted’ items purchased may be exchanged for alternative garments or a store credit only (valid for 3 months). 

All garments should be returned new, unused and with all tags still attached. Returns that are damaged, soiled or altered may not be accepted and will be sent back to the customer. 

 

*Please note that items that have been damaged due to wear and tear, or from being washed incorrectly, are not considered to be faulty. 

 

Return address:

Strumpet Online

PO BOX 1309

Barwon Heads, VIC, 3227

 

SWIMWEAR

Due to hygiene reasons, Strumpet is not able to accept returns on swimwear.

 

 

Sign up to receive 10% off your first order

To receive your discount use code NEW at checkout